ANAKRIO

Help center

Everything about installing, licensing and using Anakrio. Pick a topic or browse the questions below.

Getting started

Install Anakrio and get it running.

What do I need?

Windows 10 or Windows 11 (64-bit) and administrator rights to install. Anakrio installs to C:\Program Files\Anakrio.

How do I install Anakrio?

It takes a few minutes:

  1. Download the installer from the Download page.
  2. Optional but recommended: check its SHA-256 checksum (see the next question).
  3. Run AnakrioInstaller.exe and accept the administrator prompt.
  4. Get your free Pro key on the home page. It appears instantly and is also emailed to you.
  5. Open Anakrio, go to Settings, then License, enter your email and key and click Activate Pro.
  6. Run a Quick Scan from the Dashboard or the Scan page.
How do I check that the installer is genuine?

Open PowerShell in the folder where you saved it and run: Get-FileHash .\AnakrioInstaller.exe -Algorithm SHA256. The result must match the checksum on the Download page exactly. If it does not, do not run the file.

Windows SmartScreen shows an "unrecognized app" notice.

New software that few people have downloaded yet often triggers this notice. If the checksum matches, the file is the one we published.

Where does Anakrio keep its data?

In Data, Logs and Quarantine folders next to the program. If that location is read-only, Anakrio uses %LOCALAPPDATA%\Anakrio instead. Rule files are in Data\rules.

License and Pro

Getting, activating and renewing your free Pro license.

How do I get my free Pro key?

Register with your name and email on the home page. Your key (ANK-XXXXX-XXXXX-XXXXX-XXXXX) is shown once on the screen and emailed to you. There is one license per email address.

How do I activate it?

In Anakrio open Settings, then License. Enter the email you registered with and your key, then click Activate Pro. Pro features switch on right away.

Activation does not work.

Check that the email is exactly the one you registered with, that the key has the form ANK-XXXXX-XXXXX-XXXXX-XXXXX and that the computer is online. If you were just given a new key, the old one no longer works. Still stuck? Write to support.

What is included in Pro?

Real-time protection, YARA rules and heuristic detection, Full Scan, a full inspection of files inside archives, automatic signature updates and automatic quarantine that also stops the malicious process. Without Pro you still get known-threat matching (also inside archives), Quick Scan, Custom Scan, quarantine and manual updates.

How long does the license last, and how do I renew it?

A license lasts a year. Renew it for free on the renew page, or click Renew in Settings, which opens that page. Renewal opens during a window before the expiry date; if you try earlier, the page tells you when you can renew.

I lost my key.

On the renew page choose the option for a lost key and enter your email. We send a one-time link (valid for 30 minutes) that issues a new key. The old key stops working.

My license expired.

Pro features pause and the app shows that the license has expired. Renew on the renew page and Anakrio picks it up automatically. Quick Scan and Custom Scan keep working in the meantime.

How do I remove the license from this PC?

Settings, then License, then Deactivate.

What if my license was revoked?

That only happens for abuse or by mistake. Write to support and we will check it.

Scanning and protection

The ways Anakrio checks your files.

What is the difference between the scans?

Quick Scan checks startup items, downloads, the desktop and the main program-data folders in a minute or two. Full Scan (Pro) checks every file on every fixed drive. A custom scan checks exactly what you pick.

How do I scan a specific file or folder?

On the Scan page use Scan files... or Scan folder.... You can also turn on the Explorer menu in Settings and right-click anything in Windows Explorer to choose Scan with Anakrio.

Does Anakrio scan inside archives?

Yes. zip, tar, gz and 7z files are opened and every file inside is checked against the known-threat database. With Pro the full engine (YARA and heuristics) runs on them too. Anakrio has safety limits for nesting depth, number of files and size, so a decompression bomb cannot fill your disk.

What does real-time protection watch?

Downloads, Desktop, Documents, Temp, AppData and Startup. New files there are checked before you run them. Pro feature.

Anakrio should start with Windows and stay in the tray.

In Settings, General, switch on Start with Windows and Keep running in the notification area.

How do I exclude a file or folder?

In Settings, Exclusions, add the path. Use this for files you trust that are flagged by mistake.

Threats and quarantine

What happens when something is found.

What happens when a threat is found?

With Pro, the threat is stopped, its process is ended and the file is moved to quarantine, where it is renamed and locked down with restricted permissions. If Quarantine malware automatically is switched off in Settings, or you are on the free plan, the detection waits for you and you choose between Quarantine selected, Quarantine all and Delete.

Why was this file flagged?

On the Scan page open the detection and expand Why was this flagged? to see which signature, YARA rule or heuristic triggered it.

How do I restore a file?

Open the Quarantine page, select the file and click Restore. If it is a file you trust, also add it under Settings, Exclusions so it is not flagged again.

How do I report a false positive?

Write to support with the file name, where it came from, its SHA-256 (Get-FileHash .\file.exe -Algorithm SHA256) and the text under Why was this flagged?. If a signature turns out to be wrong we can disable it for everyone.

Where can I see past scans?

On the History page. You can also clear it there.

Updates

Keeping signatures and the app up to date.

How do signatures update?

Pro updates them automatically in the background and loads them without a restart. To do it yourself, go to Settings, Updates and click Check for new signatures or Update signatures.

How do I update Anakrio itself?

Settings, Updates, Check for a new version. The download page always has the newest installer with its checksum, and the changelog lists what changed.

Does Anakrio need an internet connection?

Scanning works offline. The connection is only used for license checks, signature updates and version checks. If Anakrio cannot reach the server, it keeps working with what it has and Pro stays active for up to 7 days without a successful license check. After that Pro features pause until it can verify the license again.

Advanced: your own YARA rules

For power users who want to add detection rules.

How do I add rules?

Put files ending in .yar (not .yara) directly in the Data\rules folder, without subfolders, then restart Anakrio. A template follows below.

  1. Open the Data\rules folder next to the program (or in %LOCALAPPDATA%\Anakrio if the program folder is read-only).
  2. Add your .yar file there. Rule names must be unique across all files.
  3. Restart Anakrio. The Dashboard shows how many detection rules are active.
rule Example_Suspicious_Script
{
    meta:
        description = "Short text shown in the scan result"
        score = 80
    strings:
        $a = "some suspicious string" nocase
    condition:
        filesize < 2MB and any of them
}
How is a rule scored?

Add score = 1 to 100 under meta. Without it a rule counts as 70. A file is reported when the combined evidence reaches 75, so a rule without a score only tips a file over together with other signs. Use 90 to 100 only for rules that are certain.

One of my rule files is not working.

A file that does not compile is skipped and the Dashboard says so, for example "1 rule file(s) skipped". The other files keep working. Fix or remove the file and restart.

The Dashboard says "no rule files".

The Data\rules folder is empty. Restart Anakrio and the built-in core rules are created again.

Troubleshooting

Common problems and what to try.

The Dashboard says "YARA library not available".

The detection library could not be loaded, so YARA rules are inactive while signatures and heuristics keep working. Reinstall Anakrio with the latest installer. If it persists, write to support and include the message.

The installer will not start.

Installing needs administrator rights. Right-click the installer and choose Run as administrator, and make sure the download is complete by comparing its checksum.

Pro features paused: "could not verify license for 7 days".

Anakrio checks your license with anakrio.com from time to time. If it cannot reach the server for 7 days in a row, Pro features pause until it can verify the license again. Connect the PC to the internet and open Anakrio, and Pro resumes. Nothing is lost.

Pro features are still off after activating.

Restart Anakrio and check Settings, License. If it still shows no active license, check the email and key again or renew.

Anakrio flags something I know is safe.

See Threats and quarantine above: restore the file, add an exclusion and report it to us.

Still need help?

Write to support@anakrio.com and tell us what you tried and what the app showed. Security problems go to security@anakrio.com.