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Report a detection problem

Did Anakrio flag a file you know is safe, or miss something it should have caught? Tell us. Every report helps us tune the signatures and rules for everyone.

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What happened?

Your email

Only used to reply about this report.

File name

SHA-256 of the file

In PowerShell run Get-FileHash .\file.exe -Algorithm SHA256 and paste the result.

Anakrio version

Where did the file come from?

Detection text

Anything else we should know?

Please do not send the file

The SHA-256 is enough for us to find the same file elsewhere. Do not attach or paste malware into the form or into emails.

What happens next

We look up the hash and the rule or signature behind the detection.
A false signature is disabled, a rule that is too broad is tightened.
The fix reaches everyone through a normal signature or rule update.

In the meantime

If you trust the file, restore it from Quarantine and add it under Settings, Exclusions. See the help center for the steps.

Found a security vulnerability in Anakrio or this website instead? Use our security policy.

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